IT Support & Computer Repair in Alexandria, VA
It Support & ConsultingOffering Outstanding IT Support & Consulting & Managed IT
ComputerHelpSOS strives to offer the best IT support & consulting in Alexandria, Virginia and surrounding areas in Maryland and the District of Columbia with its it support and services. With its it support certifications, especially the NinjaOne certification, makes ComputerHelpSOS It Support & Consulting a perfect fit for outsourced it business support.
We are happy to provide it support & consulting at your home, your office or your community meeting room at your place or connect with you remotely.
ComputerHelpSOS is also very happy to pickup your device, fix it and drop it back off at your house or office ($50 extra).
Pop-ups, a suddenly slow computer or a suspicious email? We offer virus & malware removal in Alexandria, VA, on-site or remote.
Cyber Security Newsletter
Onsite
Our it support & consulting technician can come to your home or office for on-site it support.
Remotely
Pickup your device
Pickup your device, fix it and drop it back off at your house or office.
5 Star Rating
ComputerHelpSOS has a 5 star rating for our it support & consulting with Google and won the Angis / Angies List super service award in 2019 and 2020. ComputerHelpSOS is A+ rated with the BBB.
Experience
All it support technicians of ComputerHelpSOS It Support & Consulting have at least 10 years experience and are background checked.
Errors & Omissions Insured
ComputerHelpSOS It Support & Consulting has Errors & Omissions Insurance & a general liability insurance.
Payments
You can pay for on site it support by the hour or remotely by the minute.
Managed IT
Experience seamless Managed Information Technology with our award-winning software NinjaOne, designed to expertly control and manage both Windows and Apple devices. We provide automated antivirus and malware scans using Bitdefender Gravity Zone, along with essential patch updates and reliable backups. Our remote connection capabilities allow us to troubleshoot your device effortlessly. All of this is available for just 15 a month. This means that when an update fails, we catch it immediately, and if a virus or malware is detected, it gets quarantined automatically. Additionally, ComputerHelpSOS can manage your Microsoft Office and Exchange subscriptions. If you have a PC and want to restrict employee access to certain websites or chat applications, we can handle that too.
What Our Customers Are Saying
Don't just take it from us, let our customers do the talking!
★★★★★ I just starting working with Andy last week and he fixed many problems on my laptop that resulted from another IT firm. He helped me set up a fabulous back-up program and virus protector program. He listened to my concerns and is always patient with my questions. I'm retired and didn't grow up with computers, so it's not intuitive to me. I feel very comforted to have Andy in my corner.
VICTORIA M SHEFFIELD08/21/2026
★★★★★ Andy is a fantastic Computer Helper. He is very patient and is highly computer -literate. I can call him and he will help me over the telephone If that does not solve my technical situation ,he will go to your office or home. He has helped me by phone and home visits. Thank you very much, Andy.
ANN PRADO09/11/2025
★★★★★ I can't thank Andy enough. I found him online and he spent about 1.5 hours helping me resolve computer issues. He was extremely nice. I was hesitant to use someone I did not know, but I can tell he is trustworthy. So much better than having an IT person come to your house. Andy was able to do it all remotely. I will definitely be using this service again.
DAVID CARTER03/25/2025
NICK JEFFERIES03/15/2025
★★★★★ Andy is very knowledgeable, helpful, and so quick to respond. He also has a warm demeanor and is a pleasure to work with.
BEVERLY12/19/2024
★★★★★ Andy Barth has helped me remotely to get my laptop back into working order. It was a difficult fix, requiring several sessions but Andy kept trying. Today we had a very brief session to fix a problem caused by my uploading a website I didn't need. My computer now seems to be in great shape. I would highly recommend Andy's services. (By the way, he is very patient with this older client who is not very computer savvy.)
KATHY BENJAMIN10/30/2024
★★★★★ Wonderfully competent: instantly diagnosed a problem I had with my laptop not connecting to my home network and found a fix in minutes. Highly recommend!!!
TOM LEONI09/18/2024
★★★★★ Andy is top notch. Reliable, knowledgeable, and a prompt communicator. He also made himself available to assist with our computer issues in a very short notice after two other individuals failed to show up to their scheduled appointment. The problem was resolved quickly, and without a doubt, would give him a call should we need computer services in the future.
ANCHOR REMODEL09/04/2024
★★★★★ Experience matches all of the previous good reviews. Andy is knowledgable and thorough in resolving issues.
K S03/16/2024
★★★★★ Andy was awesome to work with and he resolved my technical issues in a timely manner! I highly recommend Computer SOS for all your computer repair needs!
MICHELE COSBY11/16/2023
★★★★★ So glad I found Andy. He has helped this 79 yr. old numerous times since 2019. He is patient, knowledgeable and very reasonable.
ROSEANN LENIHAN11/09/2023
★★★★★ Great service. Andy is great to work with and very knowledgeable. Does not mind meeting you at home or at your workplace to fix issues.
CAROLE BLEDSOE03/07/2023
ALAN CARLIN11/07/2022
★★★★★ Andy is great. He returns calls promptly and always finds a quick solution to the problem. Five stars. Actually. 5.5 stars!
DANA BARTLETT09/07/2022
DAN WAGNER07/07/2022
★★★★★ Andy is TERRIFIC! I have used Andy for perhaps a decade, usually connecting remotely, but a few times he's come here to install new hardware. He is both technically proficient, and he's a great communicator, so I understand what he's sharing with me. I highly recommend him!
PETE SALINGER06/07/2022
★★★★★ Two weeks ago, I called with a problem on my desk top. Andy took the time to help diagnose it and suggested that I contact the manufacturer after getting the manufacturer's warranty extended, because that was cheaper than a new motherboard. I did and the manufacturer replaced the motherboard. Andy not only diagnosed the problem on the phone, but he guided me towards the most inexpensive solution and did so for free, taking time out of his day. Thanks Andy!
DANIEL YOUNG04/07/2022
★★★★★ I have used Andy Barth as my technical support person for years. As usual, Andy Barth did
a great job. He responded immediately to my email requesting his help and recommended
the type of processor and amount of RAM to look for in a new computer. Once I had ident…
a great job. He responded immediately to my email requesting his help and recommended
the type of processor and amount of RAM to look for in a new computer. Once I had ident…
SANDRA KOLB11/03/2021
★★★★★ Fantastic! You want someone you can trust with the private data on your drives and Andy
is absolutely that. And he is highly competent. He got right the first time and recovered
drives taken by malicious actors on the Internet. he also gave me the great advice to use …
is absolutely that. And he is highly competent. He got right the first time and recovered
drives taken by malicious actors on the Internet. he also gave me the great advice to use …
MARC FELMAN07/09/2021
★★★★★ Andy is extremely knowledgeable, clear, and helpful. I recommend him to all my PC
friends!!
friends!!
PETE SALINGER07/09/2021
★★★★★ Andy is a computer God..... LOL
JOEL07/09/2021
★★★★★ Top Notch as usual
JUSTIN07/09/2021
★★★★★ Service par excellence!! Five star service! An excellent value!
DOUGLAS07/09/2021
★★★★★ If you are looking for a Great Computer Guy, Andy is your Guy! Thank you for Helping us in
the computer world and helping us get things running again. We all love him here and I'm
sure you will too!! All American team
the computer world and helping us get things running again. We all love him here and I'm
sure you will too!! All American team
EVELYN02/24/2021
★★★★★ Andy Barth is a very dedicated professional. He identified my Verizon modem and router as
the source of my problem and even followed up with a text to ensure Verizon had agreed to
supply me with new equipment. I highly recommend him.
the source of my problem and even followed up with a text to ensure Verizon had agreed to
supply me with new equipment. I highly recommend him.
JONATHAN07/22/2020
★★★★★ Great help I will recommend this company to all my friends
MARK GILBERT03/03/2020
★★★★★ Extremely well done. Explained each step taken to fix computer operation
STEPHEN HOFFMAN01/18/2020
★★★★★ Mr. Andy Barth, was just the right person, I was looking for. He was very professional, but
no question was to stupid for him to answer. His work was top of the line. And I can
honestly say, that if I have any trouble with my computers, Andy will be person I go. I give…
no question was to stupid for him to answer. His work was top of the line. And I can
honestly say, that if I have any trouble with my computers, Andy will be person I go. I give…
JEAN CVETKO11/17/2019
★★★★★ First class professional service from a highly knowledgeable computer expert. Extremely
fast turnaround and Andy spent a considerable period of time explaining what he had done
to fix and improve my desktop computer plus suggested severs new helpful advances sof…
fast turnaround and Andy spent a considerable period of time explaining what he had done
to fix and improve my desktop computer plus suggested severs new helpful advances sof…
ROBERT VISSER09/30/2019
★★★★★ SUPERB: Andy Barth was an excellent installer!
CARMEN ALDRIDGE09/12/2019
★★★★★ Andy was incredibly helpful and professional. Explained everything he was doing to repair my computer and kept me informed of his progress. The issue was resolved and I would definitely recommend his services.
DENISE TORDELLA08/10/2019
★★★★★ Went well.
JIMMY BROADWATER07/18/2019
★★★★★ I have been working with Andy Barth and computerhelp sos for 5 years. They are prompt,
very patient, the price is more than fair. Excellent diagnostic skills - every problem I've
ever had they solved quickly and easily. Five stars.
very patient, the price is more than fair. Excellent diagnostic skills - every problem I've
ever had they solved quickly and easily. Five stars.
DANA BARTLETT04/04/2019
★★★★★ He's very professional. He answers his phone or email immediately. He's done all the
things I've asked him to do with no issues. He's also very personable. I've referred him to
my son as well.
things I've asked him to do with no issues. He's also very personable. I've referred him to
my son as well.
LESLIE ANN GRECH02/21/2019
★★★★★ Absolutely wonderful. I've been working with this company for ten years. They are
extremely responsive, especially if you give them the indication that it's an urgent
problem. As a client who sues some unique, not off the shelf, software this company work…
extremely responsive, especially if you give them the indication that it's an urgent
problem. As a client who sues some unique, not off the shelf, software this company work…
STEPHANIE ORTOLEVA12/10/2018
★★★★★ Andy was great. Called me back right away and worked with me from about 3 in the afternoon until 9 pm on a Friday night.
MARISA MOORE12/29/2017
★★★★★ Andy was very helpful in explaining things to me. he's very knowledgeable with regards to computers and my computer is working much better. I will definitely use him again.
LINDA TYRRELL10/12/2017
★★★★★ ComputerHelpSOS took care of my two desktops, laptop, tablets, phones and website for nearly a decade. ComputerHelpSOS is knowledgeable, detail oriented, secure and confidential.
RANDY STOTLAND08/27/2017
★★★★★ Wow! What a great experience. Painless! He handled getting our computers up and running with ease. He really knows his stuff and he is very patient with those of us that don't really know what's going on. He explains things in plain English without a whole bunch of techno lingo. He really knows his customer. He will definitely be my IT guy in the future..
STEPHEN RAHEB04/27/2017
★★★★★ Wow! What a great experience. Painless! He handled getting our computers up and running with ease. He really knows his stuff and he is very patient with those of us that don't really know what's going on. He explains things in plain English without a whole bunch of techno lingo. He really knows his customer. He will definitely be my IT guy in the future..
STEPHEN04/26/2017
★★★★★ Andy was great. Called me back right away and worked with me from about 3 in the afternoon until 9 pm on a Friday night.
MARISA MOORE04/07/2017
★★★★★ Could not be happier he helped me and fixed my problem and at a very reasonable price thank you again
SHANE PERRY04/07/2017
★★★★★ Andy was great. Called me back right away and worked with me from about 3 in the afternoon until 9 pm on a Friday night.
MARISA02/10/2017
★★★★★ Could not be happier he helped me and fixed my problem and at a very reasonable price thank you again
SHANE PERRY12/29/2016
★★★★★ I am so impressed. Andy went above and beyond the call of duty to get my computer back in shape. 5 stars all the way. I will definitely be referring others. Thanks so much.
MELINDA11/08/2016
★★★★★ I am so impressed. Andy went above and beyond the call of duty to get my computer back in shape. 5 stars all the way. I will definitely be referring others. Thanks so much.
MELINDA MCDANIEL11/08/2016
★★★★★ Andy is great. He returns calls promptly and always finds a quick solution to the problem. Five stars.
DANA BARTLETT09/10/2016
★★★★★ Andy is great. He returns calls promptly and always finds a quick solution to the problem. Five stars.
WILLARD09/09/2016
★★★★★ Andy was very helpful in explaining things to me. he's very knowledgeable with regards to computers and my computer is working much better. I will definitely use him again.
LINDA08/30/2016
★★★★★ Outstanding, thorough, competent service.
RUTH SALINGER07/27/2016
★★★★★ Andy did a very thorough job, and as usual offered his wisdom for understanding how the issues were resolved. So the service was both productive and educational.
SAM WALKER08/15/2013
★★★★★ Andy solved a number of small and large issues on my PC, and walked me through a difficult series of steps, while I documented what he was suggesting to me. I can now use the (new) software, thus moving me up my learning curve quickly. The software is ACDSee Pro 6, which have many options, and was confusing to me ... before Andy helped me.
PETER03/27/2013
★★★★★ Once, ComputerHelpSOS (Andy) solved my problem in thirty minutes...in what would have taken me days to figure out. If Andy could clone himself 100x and create a massive call center, this could be the biggest and best computer tech help service in the country! Thanks again Andy!
STEPHEN11/21/2012
★★★★★ I found the expertise and the treatment exceptional. I was not treated as an imbecile or a "techy," but someone in between trying desperately to fix his computer. The work was difficult, the results more than adequate, and the pricing quite reasonable. Let me add that dealing with Andy was quite different than my dealing with some your boy who inadvertently erased important documents through the use of incorrect diagnostic tools. Andy was careful, suggested things for me to add, and exceptionally charming. I would recommend him in a heartbeat. Philip Neimark ornond beach, Fl.
PHIL08/29/2012
★★★★★ Andy was awesome! He was friendly, professional and so easy to work with. He was the most knowledgable computer professional I've ever worked with, yet he made me feel totally comfortable and never made me feel intimidated. My problem ended up being more complicated than we had anticipated, but Andy was very patient with me and stood by his initial low price quote. I will absolutely use this company and Andy's services again, and will recommend him to my friends and family. Andy rocks! CJ Scarlet Clayton, NC
CYNTHIA02/16/2012
★★★★★ Andy you are the best! Will definitely use you again and again!
GARRETT02/02/2012
★★★★★ I would recommend ComputerHelpSOS to anyone who wants world-class service at a reasonable price, delivered in a timely fashion by friendly technicians.
MARYELLEN01/23/2012
★★★★★ Very knowledgeable on all types of computer problems
HAROLD12/20/2011
★★★★★ This very efficient technician repaired my computer, which was infected with a virus that prevented me from being able to turn on my computer. My files and programs were restored in a timely fashion so that I was able to continue my work. I will undoubtedly rely on this company for future repair needs for my computer.
FRANK10/18/2011
★★★★★ 5 stars again for Andy. He always comes to the rescue. I somehow messed up my computer and Andy got it running like new. Thanks to a dedicated professional.
JUSTIN10/15/2011
★★★★★ I had a series of complicated needs and questions, and Andy was patient, supportive, encouraging, and up to the task.
RUTH D08/26/2011
★★★★★ Andy known over 5 years an very knowledgeable
PATRICK08/05/2011
★★★★★ Computer Help SOS provides outstanding prompt, efficient and creative service! The staff is warm, courteous and always follows through, with the mission of complete customer satisfaction. The staff member with whom I generally work pays special attention to my needs and is always ready to trouble shoot problems and worked diligently to learn the special software I use because of a visual disability. I cannot recommend this service strongly enough! Stephanie, an attorney in the Washington, DC area
STEPHANIE07/05/2011
★★★★★ Andy is a gem! He solved all my problems with great skill and in a friendly manner. I recommend him to anyone who wants excellent care and service.
STAFFORD07/02/2011
★★★★★ Andy - took his time and carefully evaluated the problems with the computer, which was brand new and was improperly configured by the technical personnel at the electronics store where the computer was purchased. The operating system had become unstable, and Andy ran routines and downloaded and installed the correct drivers to resolve the problem. We were very pleased with the service of ComputerHelpSOS
FEREOL06/19/2011
★★★★★ I have never used any other tech support that is as competent and as personable. I have used them several times and have always had great results in a prompt fashion and a great value! Jimmy Chamblin
MIDWAY FINANCIAL05/01/2011
★★★★★ Extremely satisfied, very friendly, patient, and helpful. Fixed all my problems and will be recommending to all my friends. Thank you.
MARIA04/08/2011
★★★★★ Andy again performed a miracle, restoring the system so that a corrupt "profile" was fixed. He did so quickly, professionally, and provided excellent value for his services.
PETER04/04/2011
★★★★★ I was up all night trying to repair a mistake I made; I felt like tossing the PC into San Francisco Bay. I hooked-up with Andy the next morning (he responded, as usual, very quickly) and he fixed the problems and returned the PC to how it was prior to my interference. Another great job by a talented and gifted guy. Thank you so much Andy.
JUSTIN04/04/2011
★★★★★ Andy is the best of the best when it comes to PC help and repair. He is courteous, friendly, helpful, professional and most all, he knows what he is doing. You will not, in my opinion (and I have used his expertise for several years) find anyone who can top his computer knowledge.
JUSTIN04/01/2011
★★★★★ My technician at computerhelpsos.com has been a life save for over 3 years. No matter when a problem arises, this company is there and gets our systems back up and running super fast! I look forward to continuing a relationship with this company who stands behind their service 100%! Frank Pirrone Inverness, FL
FRANK03/29/2011