When your computer, network, or email stops working, you don’t want a national help desk reading from a script — you want a local technician who can be at your Alexandria office or home the same day, or fix it remotely in minutes.
ComputerHelpSOS is based right here in Alexandria, VA 22314. We provide on-site IT support throughout Alexandria and the surrounding DC metro area, remote support billed fairly by the minute, and device pickup when the repair is easier at our bench. One call reaches the technician who will actually fix your problem.
📞 Call or text (571) 604-5679 — or contact us online and we’ll get back to you fast.
IT Services We Provide in Alexandria
Managed IT for Small Business
Ongoing care for your office computers: monitoring and patching through NinjaOne, Bitdefender antivirus protection, backups, and Microsoft 365 management — so problems get caught before they cost you a workday. See our managed IT services →
Computer Network & Wi-Fi Support
Slow Wi-Fi, dead spots, printers that won’t connect, or a small office network that needs to be set up properly — we design, install, and troubleshoot networks on-site.
Virus & Malware Removal
Pop-ups, ransomware scares, a browser that’s been hijacked, or a machine that’s suddenly crawling — we remove the infection, secure the machine, and show you how to keep it clean. Learn about our virus removal service →
Microsoft 365, Outlook & Email
Migrations, new mailboxes, Outlook errors, calendar problems, and subscription management for Microsoft Office and Exchange.
Computer Repair & Data Recovery
Hardware repairs and upgrades, recovery of files from failing drives, and secure wiping of old machines before you dispose of them.
Why Alexandria Businesses Choose a Local Tech
- We come to you. On-site visits to your office, home, or community room in Alexandria — not just a phone queue.
- Same-day help in most cases, and remote support is billed by the minute, so a five-minute fix costs a five-minute price.
- BBB A+ rated with a 5-star Google rating and an Angie’s List Super Service Award.
- Errors & Omissions insured — the professional coverage a business client should expect.
- One experienced technician, start to finish. You explain the problem once.
What Our Alexandria-Area Customers Say
“Andy is a fantastic Computer Helper. He is very patient and is highly computer-literate… he will go to your office or home.” — Ann Prado
“Andy is top notch. Reliable, knowledgeable, and a prompt communicator… problem was resolved quickly.” — Anchor Remodel
“Andy Barth has helped me remotely to get my laptop back into working order… he is very patient with this older client.” — Kathy Benjamin
Our Service Area
We’re headquartered in Alexandria (22314) and regularly serve Old Town, Del Ray, Kingstowne, Landmark, and Mount Vernon, plus Arlington, Springfield, Washington DC, and nearby Maryland. Outside this area? Ask — remote support works anywhere.
Frequently Asked Questions
Do you offer same-day IT support in Alexandria?
Yes, in most cases. Remote support can often start within the hour; on-site visits in Alexandria are usually available same or next day. Call (571) 604-5679 to check availability.
How much does IT support cost?
Remote support is billed by the minute, so you only pay for the time your fix actually takes. On-site work is billed hourly. See plans and pricing for current rates.
Can you fix my office network on-site?
Yes. We set up and troubleshoot small business networks, Wi-Fi, printers, and servers on-site throughout Alexandria and the DC metro area.
Do you support both homes and businesses?
Both. We help home users with the same care as our small business clients — many customers start with a home computer fix and later bring us in to manage their office IT.
Get IT Help Today
Don’t lose another day to a computer problem. Call (571) 604-5679, request help online, or start a remote session now.