Last updated: 01/25/2008 05:03:19 PM


Virus and Spyware Removal
Andy, thanks again for your assistance.  It was a pleasure in this day and age to deal with a real person with a great attitude.  Your service and friendly disposition will keep me coming back again and again for my computer repairs.  Keep up the great work, I will recommend you to all I know.  You have certainly convinced me to change the way I approach computer repair.  Thanks again.

Thomas from New Jersey

Virus and Spyware Removal
Wanted to thank you again for your help this month with my desktop PC. I have taken my PC into very capable techs before. As good as they were they took weeks to finish and the cost was 3-5 times as much. I am very happy with the results. In three hours time I had my PC back in tip top shape. Thank you again. I will highly recommend your service to everyone I know. Thanks.

Charles from California

ehexthost.exe common language runtime debugging service and no disk 75b6bf
My windows media center gave me the error message "ehexthost.exe common language runtime debugging service" and "no disk 75b6bf".

ComputerHelpSOS fixed it.

Bill, Florida

Outlook data file pst file 7.7 GBs big, got restored
My outlook got corrupted. ComputerHelpSOS restored it.

Peter, California

Could not remote programs any more in add and remove programs. Remove button is missing.
ComputerHelpSOS fixed it.

Thomas , North Carolina

Digital Signature Not Found, The cryptographic operation failed due to a local security option setting.
ComputerHelpSOS helped me because I could not install any more programs because the cryptographic service did not work correctly any more. The Support Group fixed it.

Amanda, Texas

svchost.exe -- application error the instruction at "0x745f2780" reference memory at "0x00000000".
the memory could not be 'read'

My computer could only boot in safe mode. ComputerHelpSOS fixed it remotely. I am glad I did not have
to redo the whole machine.

Bob from California

Recording Sirius radio and synchronizing with ITunes + Ipod
ComputerHelpSOS helped my with Adwords and my latest computer adventure was to import and record
Howard Sterns from Sirius every night at 2am. It took The Support Group about 5 minutes to figure it out
what to use and how to use it. I can highly recommend those guys.

Dr. R California

Fire Fox and Internet Explorer not responsive
First chance I got to thank you for all the help you gave me in solving my various computer problems.

Thanks to you, I was able to complete many of my work assignments without delay.

I will refer you to others.

Best regards

Howard Brooks Bass
TechVGroup

Practice Studio SQL / Windows 2003 Server
All my workstations could not log onto Practice Studio any more. ComputerHelpSOS fixed it remotely. I am very thankful for the great service.

John from Washington State

HP DeskJet 5800, wireless connection to a 64 bit WEP secure wireless connection
A friend of mine helped me out to make my wireless network secure , but could not succeed to hook up the DeskJet 5800 to the WEB secure wireless network. ComputerHelpSOS succeeded!

Dale from Massachusetts

Windows Update Error 0x8007043b
Hi there. I could not run my windows updates any more. ComputerHelpSOS fixed it for me.

Wally from British Columbia

DVD / CD Rom does not open cd tray when running Windows XP
I could open the tray when the computer booted, but once Windows XP was loaded I had to use a pin to open the cd Rom. ComputerHelpSOS fixed this for me. Thank you.

Anthony from Connecticut

Bob from Tennessee

svchost.exe -- application error the instruction at "0x745f2780" reference memory at "0x00000000". the memory could not be 'read'
Suddenly my computer got very slow and showed me this error message. I am glad that I found Andy who fixed it. Thank you!

Bob from Tennessee

Microsoft Outlook Express, MSIMN caused an exception c0000006h in module directdb.dll
My outlook express did not open up any more, nor did my internet explorer. ComputerHelpSOS fixed it. Thank you so much!

Jon from New York

Francine for Connecticut

Microsoft OFFICE cannot continue because installation source has been corrupted
I tried to install the Student and Teacher edition of Microsoft Office and always got the error message " Office cannot continue because installation source has been corrupted". I tried everything, even copying the cd to the hard disk. ComputerHelpSOS helped me, now it works!

Francine for Connecticut

Outlook 550 Relay Response Error while sending Email
I could not send emails from my vacation home. ComputerHelpSOS fixed it.

Ron from Canada

Japanese Language code settings influences installed programs under Windows XP
I got a lot of error messages, because I play Japanese games on the US version of windows xp. ComputerHelpSOS fixed it.

Ron from Canada

Internet Connection Sharing ICS with Crossover Cable
Hi, my name is Getti Garcia. I am a very satisfied customer of Computer Help SOS. Recently I had a difficult time to connect internet into my desktop, while wanting to use the internet connection from my laptop. My laptop has internet via a wireless Cingular aircard. I knew it was not going to be an easy process, but I bought an Ethernet Crossover cable and called Computer Help SOS where a gentleman named Andreas Barth (Andy) helped me step by step to establish this complicated connection. I would have gone to an electronics store to ask for help, but since I am a circus performer and constantly on the road traveling, it was much easier and faster for me to call and get the help I needed. Thank You Computer Help SOS, and Thank You Andy for your time with this project.

Guerdana from Texas

Outlook Express sends email continuously
I send an email with outlook express and it is send with every "send and receive" all over again. Did not leave the outbox and did not show up in "sent items". ComputerHelpSOS fixed it.

Jerry from Ohio

Yahoo Messenger login stalls
Thank you again for helping me with Yahoo. I would never have figured it out by myself! I will recommend your company when my friends tell me (and they do) that they have stumbled up against a computer problem that is beyond their expertise.

Nina from California

AOL, Cannot add screen name
I tried to add a screen name for my boyfriend and could not do it. ComputerHelpSOS fixed my AOL installation so that we could proceed!

Patricia from Mississippi

Vongo Player, Windows Media Player not working
I got a new HP notebook for father's day and I tried to install Vongo. I could not play any videos, even though the notebook was completely new. ComputerHelpSOS fixed it!

Bill from Arizona

Printing from a Mac to a Windows shared Printer
I have a wireless network at my home office with an airport express router and two Windows Machines and one Mac with the 10.4 operating system. I tried real hard to print with my Mac over the network, but I could never get it going. ComputerHelpSOS did a terrific job. Now I can print from my Mac to the windows network shared printer. Thank you so much!

Bob from Nashville

Windows File and Printer Sharing not Working
I have several notebooks and one desktop and from one notebook I could not access the desktop, but the desktop could access the notebook. ComputerHelpSOS made it possible that I can enjoy my internal network now! Thank you.

Marc from North Carolina

Windows Media Player Error Error COOD11D4
I use AOL and Windows Media Player and whenever I wanted to watch a video, Windows Media Player came up with Error COOD11D4. I am glad that ComputerHelpSOS fixed it.

Ronnie from New Jersey

Dell Inspiron 6000, DVD sound working, no other sound working
I couldn't get any sounds or music on my Dell laptop. At 11:30 p.m., I was at my wit's end, and very frustrated. That's when I called ComputerHelpSOS. Andy called me back immediately. He calmly and knowledgeably led me through several steps, downloading a new sound driver, and uninstalling the old one. Ever patient, warm and friendly, Andy at ComputerHelpSOS fixed my problem within 20 minutes. He provided an invaluable service with astoundingly good value for money. And I didn't even have to leave my desk. I will never ever call Dell tech again, and will always call ComputerHelpSOS for all my computer issues. Thank you, thank you, thank you!!
David from New York

Windows 2003 Enterprise Edition, Terminal Server User Access Permissions
I could not use remote desktop to my Windows 2003 Enterprise Server. ComputerHelpSOS fixed it.

Tom from Florida

Internet Explorer, could not change home page
I could not change the home page of Internet Explorer on my newly installed Windows XP system. ComputerHelpSOS fixed it.

Ross from Texas

Toshiba Satellite sound stops working after two hours
I have a Toshiba Satellite and the sound stopped working after two hours. I found ComputerHelpSOS, who fixed it.

Dennis from New York

Documents to large to be emailed with 56k modem
My documents with 1200 pages could not be emailed to the company I wrote those documents for. Since it was a timely issue I went to ComputerHelpSOS to help me with the problem.

Willard from Philadelphia

Sending emails and ftp not working
All is well. Thank you so much for your kindness and patience throughout this difficult afternoon. I will surely keep your name on file and also put a link from my web pages to yours - for what it is worth. I don't have a lot of traffic, but every little bit helps and you never know ;-)
http://www.rousseauconsulting.com from Texas

IE deletes downloaded files upon completion
Internet explorer deletes exe and msi files upon download completion. ComputerHelpSOS fixed it.

Mark from Kansas

Java/ByteVerify
Unable to delete Java/ByteVerify from identified location in recycling bin. For more info click here to switch to our forum. (click here)

Best regards, Andy ComputerHelpSOS

V2 Premier - network connection fading in and out.

The network connection was fading in and out. ComputerHelpSOS checked everything, I had 1000 registry errors and 43 spy wares. We installed the original main board drivers, but the network card was still displaying the same fade in / fade out symptoms, a packet loss of 10 percent. We finally came to the conclusion that I have to buy a new network card.

Mike from Oregon

OKI C5150N / Linksys router printer not working

I tried for two days to connect my OKI C5150N to my Linksys router without any luck. ComputerHelpSOS fixed my printer issue remotely.

Robert from New Orleans

Bloodhound Virus

I had the bloodhound virus and came to ComputerHelpSOS. The result was that I had 52 Viruses and 80 Spyware infections removed.

Michael from California

EZ Trust not installing

Thanks for your help. Accomplished more in our short conversation, than I did with other "techs" in four hours of grief today.

William from Ohio

Email Hyperlinks do not work in Outlook Express

My email hyperlinks did not work any more in Outlook Express. ComputerHelpSOS fixed it.

Michael from New Mexico

Wireless Network Connection DNS failure

I am traveling for business back and forth to Italy and America and my notebook did not work here any more. I called ComputerHelpSOS and have to say the following:
Dear Andreas,
I WILL tell everyone I know about you and your excellent service! Please let me know of any special web sites I can write to singing your praises.
Thank you again so much.
Carmel from Italy

Norton Internet Security not started

I talked to numerous support people to get my NIS 2004 working. ComputerHelpSOS fixed it!
William from Washington State

Gigabyte Chipset driver not installable

I talked to various tech guys to get my chipset driver installed. No luck ComputerHelpSOS fixed it!
Daniel from Pennsylvania

Sun Java, jnlp file not working

I tried for hours to get my web java game application working, but I had no luck. ComputerHelpSOS fixed it!
Linda from North Carolina

iTunes not starting up, not loading

iTunes did not load any more. I tried to reinstall it, also did not work. ComputerHelpSOS fixed it.
Daria from Texas

Chaintech S1689 Motherboard constantly rebooting

I just bought a new Chaintech S1689 motherboard and it was constantly rebooting. ComputerHelpSOS fixed it.
Chuck from Michigan

Palm M130, address book missing

I have a Palm M130, which ran out of battery. Suddenly all my palm desktop data was missing. ComputerHelpSOS fixed it for me.
Athena from Washington State

Dell Dimension 4600 not booting

I finished a virus scan with ETrust software and my computer stopped booting up. ComputerHelpSOS helped me to get it going again.
Greg from California

Abit IC7-G, Computer Hangs at "Verifying DMI Pool Data"

I upgraded my bios and then the computer did not boot up any more. It always hung at the DMI Pool data verification forever. I called ComputerHelpSOS and now my computer works again.
Alfredo from California

Combine several partitions into one

I needed to combine four partitions into one. ComputerHelpSOS did this for me remotely.
Bruce from California

Windows 2003 Server cannot be pinged by Windows Clients

I tried for two days to access my windows 2003 server from my windows clients. Did not work, no matter what I tried. ComputerHelpSOS fixed it.
Keith from Florida

O2Micro Smart Card Controller Code Code 12

I have a Dell Inspiron 600m and the O2Micro Smart Card Controller did not work properly, basically never worked. ComputerHelpSOS provided the solution!
Joshua from Missouri

Palm Tungsten T3 Bluetooth Hotsync

ComputerHelpSOS helped me to hotsync my palm T3 with bluetooth.
Joseph from West Virginia

AOL 9.0 Security Edition / Symantec Norton Internet Security Suite

I tried to install Symantec Internet Security Suite on my laptop and it could not finish the install. Since then I experienced, problems with installing other programs and updating them and accessing secure sites. ComputerHelpSOS helped me to resolve the issues.
Barry from Nevada

Virus / Malware, Notepad.exe comes up instead of programs

I could not open up any programs, always notepad came up. I also could not edit the registry, notepad showed up. ComputerHelpSOS restored my computer to its original health.
Frank from Ontario

McAfee Spamkiller stalls

My McAfee Spamkiller froze while downloading my email. I called ComputerHelpSOS and they fixed it.
Adam from Alberta

Cannot open AOL buddy list

I could not open my AOL buddy list any more. I called ComputerHelpSOS, they fixed it!
Linda from New York.

Cannot open url because program.exe is missing

Suddenly Internet surfing was not possible any more because of this message. ComputerHelpSOS took care of it.
David from Arizona

Scnpst32.dll missing, outlook repair not working

I wanted to repair my outlook pst file, when I got the message, that it does not find scnpst32.dll. ComputerHelpSOS fixed it.
Randal from California

Outlook Express 6, Data import problems

I needed to transfer all my Outlook Express folder and Outlook Express data files from one computer to a new computer. I called Andy and he took care of the issue quickly. You'll be hearing from me again.
Tom from Rode Island

Spyware, red ball with white 'x' in system tray

I had the red ball with the white 'x' in the system tray saying that my system is infected and click here to remove infection. I went to ComputerHelpSOS and they took care of the problem.

Perry from Georgia

Printer Installation, RPC service not responding

I tried to install my Samsung printer and it never could install it because of the RPC service not responding message. ComputerHelpSOS fixed it.

Matthew from Wisconsin

Norton Antivirus did not uninstall

Thanks for a fantastic service, worth every $ Have a good New Year Awrabest (all the best) Gary

Gary from Scotland

Datacolor Imaging Limited

STOP 0x0000007E Error, when XP is 44 Percent installed

Andy was terrific. He patiently worked me through a major meltdown that caused my hardrive(s) not to boot and also would not allow a repair or clean install of Windows XP. Basically, a useless computer. I have been days trying to resolve this and in one evening he helped me rule out hard drives, motherboard, BIOS and through elimination we zeroed in on .... Thanks, the process was very informative and definitely worth every penny!
Carter from New York

Random Popups ending usually in yyy65.html Spyware/Adaware

ComputerHelpSOS helped me remove my Spyware and Adaware. It was getting very difficult with those Popups all the time.
Peter from Washington State

Symantec Norton Security Suite - basic unhappiness

I tried to upgrade my subscription with Norton, but I could not install it. Since there was no phone number to call, I decided to get rid of it and replace it with the programs ComputerHelpSOS recommends. Amazing! I had 500 infected spyware files and two viruses on my computer.
Robert from Florida

Could not convert my PDF file with the Adobe Reader Standard

I bought the Adobe Standard Reader and tried to convert a PDF file to word. It did not work. All I saw was text which I could not edit. ComputerHelpSOS converted the file for me with OCR (Optical Character Recognition).
Willard from Pennsylvania

Removal of Gambling Dating Pharmacy xxx toolbar Spyware/Adaware

ComputerHelpSOS helped me remove my Spyware and Adaware. I tried since last Thursday. ComputerHelpSOS removed all Spyware and Adaware, even the difficult ones.
Craig from Texas

Linksys WRT546, Shared network printer

I have a wireless network at home and wanted to share my printer with my laptop. The other problem I had was, that my Linksys wireless router stopped working once a week. ComputerHelpSOS fixed everything!
Peter from Washington State

Item “Trigger” tried to perform an action not authorized by the channel’s security settings and has been stopped

My computer came up with this message and it drove me crazy. ComputerHelpSOS fixed it!
Virginia from Ohio

Computer real slow

We have computer, which processes pictures for our title company. Suddenly it became real super slow. ComputerHelpSOS fixed it.
Jason from Alabama

Error 4 loading links/directory, Palm Desktop

We have a Small Business Server 2003 environment with several clients. When we installed the Palm Desktop, we got the Error 4 Error. ComputerHelpSOS fixed it.
Hector from New York

Secure Port, updates and web based email not working any more

I could not access my web based email any more or go to certain secure pages. My programs could not update online any more. ComputerHelpSOS took care of it.
Timothy from Washington DC

Gigabyte GA-K8NF-9 could not connect to the network any more

My Gigabyte GA-K8NF-9 suddenly stopped connecting to the network. ComputerHelpSOS analyzed the possible problem outcomes.
Jeff from Ohio

An exception od has occured at 0028:C175EC05 in vxd ctpci9x(01) + 00053515. This is called from 0028:C1761BAC in vxd ctpci9x(01) + 000563EC

My computer suddenly would not boot any more in normal mode and got stuck at the desktop displaying an error message. I could only boot in safe mode. I called ComputerHelpSOS and they fixed my problem!
Mary from New Hampshire

Error: "LU1814: LiveUpdate could not retrieve the update list"

Norton Antivirus part of the Norton Security Suite could not update itself any more. Come to find out, I had also Spyware on my computer. ComputerHelpSOS took care of it.
Paul from Washington

Uninstalling an Epson Stylus C42, "C:\WINDOWS\SYSTEM32\AUTOEXEC.NT. The system file is not suitable for running MS-DOS ...

I tried to uninstall the Epson Stylus C42 printer and it didn't do it. Instead I got the error autoexec.nt is not suitable for running MS-Dos and Windows applications. ComputerHelpSOS fixed it!
Stanley from New Orleans

Synchronizing ERROR: 00001013 Outlook Exchange Client, Palm M515

I could not synchronize my Palm M515 with my outlook exchange client any more. Every time I got an error 00001013 message. ComputerHelpSOS fixed it!
Douglas from Colorado

Exporting Outlook Express to Outlook, Spyware problems

Thanks again for your help...It is so convenient to be able to do this from the comfort of my home, not running after hours to a computer Tech store and then making another trip to go get my machine....it is somewhat of a tutorial as well...I will certainly suggest your company to my peers.
Have a good night
Douglas from New Hampshire

Programs hanging for minutes, Windows XP

Andy I was about to throw the whole thing out ... I was at my wits end. I was going to reformat and reinstall. I tried every spyware and tweaker and regcleaner that I thought was out there, also all the adware, spyware ,virus, trackers and seekers. I couldn't find the problem then I saw your ad (my adware program I disabled for a moment at one of the teck sites) I clicked you answered and within a short time I was up and running, My Outlook 2003 which was hanging (not responding) for up to 5 minutes, my Cad programs, my graphics programs ... All were not responding. Now After your help.... I am back up and running. Cool Fix and all my advanced programs missed the problems and I repeat PROBLEMS.

Thanks again

Marc

Cape Cod, Massachusetts

NTRDL missing, Windows ME

I could not install my windows recovery software because the file ntrdl was missing. ComputerHelpSOS helped me out.

Bob from Tennessee

Importing address.dat into Palm Desktop

My computer got corrupted and I had to install everything new. ComputerHelpSOS helped me and installed all the addresses for my Palm desktop again.

Robert from Minnesota

Move Me Spearit Software problems

I transferred data between an old and new pc using wireless communication and ran into problems. I am glad ComputerHelpSOS could help me!

Charles from California

Ntoskrnl.exe is missing or corrupt

I could not boot my computer any more. ComputerHelpSOS helped me to fix it.

Mike from Texas

Comcast Mail not working any longer

I could not access my Comcast mail any longer. ComputerHelpSOS fixed it.

Lea from New York

Yahoo Mail not working any longer

I could not access my yahoo mail any longer. ComputerHelpSOS fixed it.

Lisa from North Carolina

Microsoft Mobile does not synchronize with the exchange client any more

For two hours I tried to synchronize my exchange client with Microsoft mobile. It did not work. I found ComputerHelpSOS and they fixed it fast.

Winston from Florida

Microsoft Remote Desktop Port forwarding through Linksys Firewall

I tried for one and a half days to get the Microsoft Remote Desktop working through the Linksys firewall. ComputerHelpSOS made it work, and logged even on the clients computer and showed him how to log on remotely.

Stewart from Nevada

Palm Pilot II datebook.dat calendar file retrieval

My office got struck by lightening, so my computers stopped working. All I had left were the contents of my hard disk on a CD. ComputerHelpSOS showed me how to retrieve and print out my calendar.

Vanessa from Missouri

Desknote A928 with CMedia AC 97, Audiocard did not work any more

I've been using Geeks By The Minute for PC problems with variable success. Sometimes you get a person who has a lot of PC savvy and other times it seems like they're reading from a script. Most recently, for a slow running PC issue, their recommendations actually resulted in me having to reinstall Windows XP. But, no more. Your expertise and ability to sort out and correct my Soundcard and Slow running PC issues have convinced me to call ComputerHelpSOS for any future troubles. Also, I like your capability to remotely access my system and for you to do all the commands to enter all the changes to correct the problems. This really speeded up the whole recovery process.

Again, Thanks for the Great Support,
Gary from Texas

Linksys Wireless Router WRT54 G does not work any more

Suddenly after one year of working fine, my Linksys wireless router wrt54g stopped working. I tried everything. ComputerHelpSOS fixed it.

Richard from New York

Computer Slow - Hard disk on its last leg

My computer got really slow and my hard disk was making a noise like a blender switched off and on every five seconds. ComputerHelpSOS made sure I had no Spyware and Viruses and tried to clear the bad sectors from the hard disk. They advised my to buy a new hard disk ASAP.

Barbara from California

Windows ME Internet Explorer Scripting Error

ComputerHelpSOS detected, that I could not install any programs any more. After restoring the registry, everything worked again.

Christine from New Jersey

Microsoft VPN Client Enrollment Error

I wasted one hour with Geek Squad, before I had it fixed by ComputerHelpSOS. I could not login to my virtual private network at the office any more.

Chuck from Washington State

Quicken Premier Update Error

Whenever I started Quicken, it told me to wait until update is finished. I waited for hours. Then I called ComputerHelpSOS, who fixed it right away!

John from Wisconsin

Adobe Reader Issue

We just wanted to thank you for your help. You guys took a personal interest in our problem and went out of your way to help us find a solution. It really saved our skins!! Thanks Andy.

Jared & Victoria from Florida

Unable to create AVLog instance. HRESULT = 80040154

Whenever I rebooted my computer a window with the error message "Unable to create AVLog instance. HRESULT = 80040154" came up. ComputerHelpSOS fixed it.

Michael from Minnesota

Cannot reinstall Office 2000

I tried to reinstall office 2000 because the service packs did not take. I could not install it any more. ComputerHelpSOS fixed it.

Dennis from Oregon

Norton Anti Virus cannot remove Trojan Virus Vundo.

Norton Antivirus could not remove the Trojan virus Vundo. I called ComputerHelpSOS and they fixed it.

Claudia from Oregon

HP PSC 950XE not working.

My printer stopped working and ComputerHelpSOS fixed it remotely.

Victoria from Arkansas

Fry's FM7440, Windows XP freezes when screensaver on

My computer started to freeze, every time I had the screen saver on. ComputerHelpSOS fixed my problem.

Vu from Seattle

Connection problem with SonicWall Global VPN and Westell Versalink 327W

Just wanted to say thanks again. I've been home from knee surgery this last week and needed to do some work from home. Until today and with your help it's almost been a total waste. I could not connect to my corporate network from home. ComputerHelpSOS fixed my problem.

Jerry from California

Windows XP Media Center, task bar frozen, start button frozen, explorer "program has to close errors"

I got all the time internet explorer "program has to close" errors, and my task bar and the start button were frozen. ComputerHelpSOS fixed it.

Richard from Massachusetts

Sensapi.dll not a valid windows image

Whenever I tried to open a program, the above message appeared.
ComputerHelpSOS fixed it.

John from Texas

Audio Card AC 97 failure

Suddenly my sound stopped. ComputerHelpSOS got me the latest audio driver for the ac 97. My sound works again!

Gregg from New York

Computer froze every 2 minutes

My computer froze every 2 minutes. I called ComputerHelpSOS and they fixed it. They also showed me to reset my print spooler files!

Chris from California

Systemax venture S519J, black screen and beeping

I tried to install an AGP video card and my system started to beep and all I saw was a black screen. ComputerHelpSOS helped me to straighten it out again.

Matt from West Virginia

VD Rom install problems

Thank you for you assistance. Had the DVD installed and was watching a movie all in 10 minutes. Great Job!

David from Virginia

DVD Rom install problems

Thank you for you assistance. Had the DVD installed and was watching a movie all in 10 minutes. Great Job!

David from Virginia

Slow Computer

My computer became very slow with a lot of error messages. ComputerHelpSOS secured my computer and made it fast again.

Sharon from Minnesota

Computer to slow

My computer was really slow and I got error messages. ComputerHelpSOS brought my computer back to a speedy performance.

Carry from Wyoming

Windows 2000 user profile missing

All my files were gone when I logged in Windows 2000. ComputerHelpSOS retrieved them.

Wendy from Florida

Irremovable Trojan

I could not remove a Trojan from my system with my anti - virus software. ComputerHelpSOS removed it for me.

Michelle from Florida

Office Jet 7310 XI

I could not install the printer driver on my Windows ME installation, tried it for several hours. ComputerHelpSOS installed it.

Cathy from Pennsylvania

Error 1911 Setup cannot register type library

I could not install Office 2003. ComputerHelpSOS did the job in 30 minutes. Thank you!

Richard from Texas

Outlook 2000 Archiving Error

I archived my personal folder in outlook 2000 and then all my emails disappeared. I could not retrieve it any more. ComputerHelpSOS helped me to retrieve my 128 MBs of emails.

Robert from Canada

Printer Spooler Error

When I tried to install my new printer software, I got a printer spooler error. Dell wanted to charge between me $110, ComputerHelpSOS fixed it for $24.95 remotely.

David from South Carolina

Computer very slow

My computer got very slow, so I called ComputerHelpSOS. We fixed in remotely in one hour.

Jason from Washington State

Compaq Presario 2100, wireless adapter driver unknown error

I was getting a blue screen with an error message every 1.5 hours. ComputerHelpSOS fixed it remotely.

R New York

HP LaserJet III 50 service

My printer showed an error message "50 service". ComputerHelpSOS showed me what was wrong with my printer and recommended what to do next.

Alan from Missouri

Trojan virus problem

My anti virus program informed me that it found a Trojan. What it did not do is inform me what actions it took. ComputerHelpSOS verified that my computer system is virus and Spyware clean.

Cyndi from Virginia

Belkin USB FSD6050 connection problem

I could not connect to the internet. ComputerHelpSOS helped me to solve the problem.

David from Florida

ASUS K8V-X Windows XP installation problems

I could not install Windows XP on the hard disk. It froze all the time. ComputerHelpSOS helped me to solve the problem.

Chris from Iowa

ASUS ASA-8V-E Deluxe

All the USB ports functioned not at all on the motherboard. ComputerHelpSOS helped me to solve the problem.

William from Florida

Windows XP Pro registry corrupt issue

When I booted up my computer all I saw was a blue screen on my Dell Dimension 8400. The Dell technician reset the bios, but that did not change the situation. I am so glad that I called ComputerHelpSOS. Andy repaired my windows XP pro installation, ran a Spyware and virus check with me and installed the system to its original state.

Andrew from California

Virus issues

The internet explorer could not display any pictures with scripting linked to them any more. My computer was slow and I could not print from the internet. ComputerHelpSOS did a Spyware and Anti - Virus scan and restored my computer.

Bob from California

Virus issues

My internet explorer was not working correctly any more. ComputerHelpSOS helped to remove all the Spyware and viruses on my computer. We also found out that Service pack 2 for Windows XP was not installed on my computer because non acceptance of the Windows XP key code.

Rob from Toronto, Canada

Motherboard defect

My PC rebooted randomly. After two hours of testing and excluding software issues, we concluded that processor was overheating and shutting down or that my power supply was on its way out. I bought new computer parts and build a new computer with the help of ComputerHelpSOS.

Allan from Florida

Virus issues

My computer made strange sounds with error messages coming up and was very slow. ComputerHelpSOS, cleaned my computer and did a Spyware and anti virus scan. The irony was that I had anti virus and anti Spyware programs, but they did not seem to work.

Lillian from California

Page file corrupt

ComputerHelpSOS helped me to fix my computer. It was rebooting during high hard disk activity. Come to find out I had 12 Spyware viruses on my computer. I am glad that my computer is running smooth now, and I can enjoy the weekend.

Dean from Florida

Corrupt program

I could not do anything on my computer, because a program called "Instant Share" wanted to install itself every time I restarted. ComputerHelpSOS helped me to stop this program from installing itself. I am glad I had no viruses or Spyware on my computer.

Leonardo from Vermont.

Hard disk space issue

I called ComputerHelpSOS for because I ran out of hard disk space. ComputerHelpSOS remotely transferred my mail inbox to drive D, converted my file system to NTFS and compressed some big folders. Now I have a lot of free space again on drive C.

Chuck from California

Scanner issue

Whenever I printed my scanned in pictures, they looked not very sharp. ComputerHelpSOS showed my to scan at a higher dpi level and adjust the colors, contrast and so on. The guys also recommended programs I can use in order to publish my book with pictures.

James from California

Internet connectivity

When ever I installed the Panda Anti Virus software, I could not connect to the internet. ComputerHelpSOS removed the leftovers of the old Norton Antivirus manually. Now I can connect to the internet.

Marilyn from Idaho

Virus issue

My computer had the bindbg.exe virus, I could not open any programs any more. ComputerHelpSOS fixed it. What a relieve.

Mark from Washington State

Outlook express issue

My FrontPage Express crashed constantly. ComputerHelpSOS fixed it and stopped the annoyance.

Chris from Arkansas

CD burner issue

You guys did a great job making my CD burner work again. And all it took was 30 minutes. Other techs told me they have to come onsite and that it would cost $120. You guys did it for $60. I am very impressed and will recommend you highly to all of my friends

Marla from Colorado.

Spyware issue

You fixed all the Spyware and ad aware problems, now my internet explorer works how it was meant to work. Good job guys!

Eric from North Carolina

Wireless workgroup issue

I tried to make a wireless workgroup between two notebooks and it would not work. You guys fixed it in 30 minutes.

Mike from Chicago

Spyware and virus issue

I could not open any pictures with Photoshop and Illustrator any more. Turned out to be a virus, plus I had 1184 Spyware programs on my computer. I am glad it its fixed now.

Diana from Texas