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Here is how you can contact us

  • 1. Please describe your computer problem. You are welcome to call us at +1 (571) 403 0014 or you can chat with us. Chat with us »
  • 2. You will get a binding estimate. We have a one hundred percent money back guarantee if we cannot fix your problem. Defective hardware is not included in the money back guarantee.
  • 3. You will be asked to prepay. We accept all types of credit cards and Paypal. Prepay»
  • 4. You need a valid and functioning phone for tech support.
  • 5. We only connect to your computer when prepayment has occured and when we can talk to you on the phone.
  • Tech Support Advise: Tech Support WITHOUT remote connection is considered tech support advise.
  • It is for customers where we cannot log onto their computers. Advise has no money back guarantee and is provided as is.
  • After the first 5 minutes, a prepaid charge of $25 for 25 minutes of tech support is required to continue.
  • The allotted time has to be used in one block of 25 minutes.
  • No refunds will be given. Questions about Virus and Spyware Removal are excluded.
  • 25 min for $25 prepay »
  • 1. Money Back Guarantee: Remote Tech Support has a full money back guarantee. Tech Support Advise has no money back guarantee. There is no money back guarantee for failing or failed hardware. For example, a processor is overheating, the video card is failing, or the sound card is defective.
  • 1. ComputerHelpSOS reserves the right to end tech support when visually exposed to nude explicit material.
  • 2. ComputerHelpSOS does not provide tech support for not legal programs or not legal computer actions for example frostwire and piratebay.

  • Request call back::

  • Text / SMS: 17038691850
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